Frontline staff

At Otorohanga Medical, our friendly frontline staff will make sure you feel comfortable and well-informed every step of the way. They are a group of professionals who are very approachable, proactive and exhibit patience and empathy towards the clients.



I have lived in Otorohanga all my life.  I have worked for Otorohanga Medical centre for nearly 25 years.  I am married to Selwyn for over 40 years and have 2 adult children.  My passion is my family and I enjoy all home crafts.



Hello, I am Alys and I am part of the admin team. I have been working at the medical centre for the last two years. I process patient enrolments and patient transfers and am usually in the back office, taking phone calls and processing paperwork.



Hi, my name is Mel and I have worked at Otorohanga Medical for about two years. Initially as a relieving receptionist and more recently working part time as reception/administration. I also deal with patient accounts. I am married with three children and we farm just south of Te Kuiti. I was born in Wellington but have lived in the King Country for about 16 years – almost a local.



Hi, my name is Janelle. I was born and bred in Northland and have three children.  I enjoy gardening, travel, art & craft and spending time with family.  I started working in Medical Admin 3 1/2 years ago, and have been working at Otorohanga Medical for the last year as part of the admin team.  My position involves phones, patient transfers, and processing general day to day paperwork.



Born and bred on the “Coast” affectionately known as CDM. I have 3 daughters which I spent most of my free time travelling with during their sporting journey, mainly playing netball in and for Otorohanga throughout their primary school lives. My husband and I still live at the Coast.

Of the 40 years of working, covering such work as Laboratory Technician/ Systems Administrator/ IT Support Person/ Office Administrator, a diverse working life but I’ve enjoyed every minute of the continual contact with people.

This is my first experience, working within the medical fraternity and I am happy to have been chosen to work at the Otorohanga Medical Centre since 2018.

I enjoy meeting and greeting the person, NOT the patient, the person wanting assistance from a medical professional. I am happiest when giving you my time if you can give me your patience, just to have a little natter during your experience with us. My focus is you and the best care the Centre can offer and if you leave us with a SMILE, what more can we ask for.



Debbie is a casual office staff.  She lives in Te Awamutu with her husband.



Frank has had a varied working life; cartographer, tour guide, nurse for mentally challenged children, kindergarten teacher, and the last 24 years as a
Flight Attendant / Flight Service Manager with Air New Zealand. After retirement he was approached by his own GP to fill in as a receptionist at the medical center on call out base. Now he has moved to Cambridge and was keen to keep up the experience. 

Frank thinks it is a good opportunity to keep his brain active, stay in touch with "real life" and keep in touch with people. So here he is. Frank hopes he can be of help to you.



Suzy lives in Otorohanga with her family.  She usually works on our Saturday morning clinics.  With a smile on her face, she is always ready to help patients, nurses and the medical providers. 



My name is Abby Hill, I am married with 3 children and have lived in Otorohanga most of my life.  I have worked at the Otorohanga Medical Centre since the end of 2016.


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07-873 7079


13 Kakamutu Road
Otorohanga 3900
New Zealand